Contact Us
Whether you need advice on choosing the right fireplace or braai, assistance with an order, or support after installation, our team is here for you. Contact us we look forward to helping you and building a lasting relationship.
Get in Touch
Reach out to us and our team will respond as soon as possible.
Call us Monday to Friday, 8 AM - 4:30 PM / Saturday till 12PM.
Visit Us
Come see our handcrafted collection in person:
3 Mare St, Howick, 3290
Monday - Friday, 8 AM - 4:30 PM
Saturday, 8 AM - 12 PM
Can I visit your showroom?
Yes. We have a shop in Howick where you can view a selection of our fireplaces, braais and related products. Contact us before visiting if you would like to confirm whether a particular product is on display.
Do I need to make an appointment?
Appointments are not essential but if you would like specific information about a product get in touch so we can get everything ready for your visit. Contact us and we’ll arrange a convenient time.
Do you offer on-site assessments?
Yes. We can arrange an on-site assessment to inspect your space, discuss your requirements and recommend a suitable solution. Contact us to schedule an appointment.
Can you help me choose the right product?
Absolutely. Our team will help you compare the available options and choose a fireplace or braai suited to your home, lifestyle and budget.
Can I request a quotation?
Yes. Contact us with your requirements, measurements and photographs where possible. We’ll review the information and prepare a quotation for you.
Do you offer installation and after-sales support?
Yes. We can assist with installation requirements and provide support after your purchase. We believe in dependable service and building lasting relationships with our customers.
Help & Support
Have questions or need assistance? Our friendly team is ready to help with orders, shipping, or product information. Contact us during business hours for a faster response.
